Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at Biraaj.official1@gmail.com

What types of jewelry does BIRAAJ offer?

BIRAAJ offers premium men’s jewelry including rings, chains, bangles, and pendants. Each piece is designed to match the modern man's bold and classy style perfect for both daily wear and special occasions.

What materials are used in BIRAAJ jewelry?

Our pieces are crafted using high-quality materials such as stainless steel having electroplating coating. Select items feature sterling silver. Detailed material information is provided in each product description.

Is BIRAAJ jewelry water-resistant?

BIRAAJ jewelry is made for daily wear and built to last. While it can handle light exposure to water, we recommend keeping it away from perfumes, sprays, and harsh chemicals to maintain its shine and quality for a long time.

How do I take care of my jewelry?

To keep your BIRAAJ jewelry looking new, wipe it gently with a soft cloth after wearing. Always store it in a cool, dry place. Try to keep it away from moisture, perfumes, and strong chemicals to protect its shine and finish.

What is the delivery timeframe for orders?

For most orders within Pakistan, delivery takes around 3 to 5 working days. If you’ve ordered a customized piece, it might take a little longer as we give it extra time and care. We’ll keep you updated every step of the way.

Contact + Exchange

Can I cancel or exchange my order?

Yes, you can cancel before dispatch. If there’s an issue with your item, we’ll gladly exchange it. Please see our Return & Exchange Policy for details.

What payment methods are available?

We accept Cash on Delivery (COD), credit cards, and online bank transfers. More options are coming soon. All payments are processed securely for your safety.

Does BIRAAJ ship internationally?

Currently, we only ship within Pakistan. We are working on expanding our services to international customers in the near future.

How can I contact BIRAAJ customer support?

You can contact us through:

Instagram Biraaj.official

Whatsapp: +92 339 0044044

Email: BIraaj.official1@gmail.com

Our team responds within 24/7 hours (Monday to Saturday).