Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at Biraaj.official1.com
What types of jewelry does BIRAAJ offer?
At Biraaj, we craft premium men's jewelry from rings and chains to bangles and pendants, combining timeless elegance with modern design to complement the style of the contemporary gentleman.
What materials are used in BIRAAJ jewelry?
Our pieces are crafted using high-quality materials such as stainless steel having electroplating coating. Select items feature sterling silver. Detailed material information is provided in each product description.
Is BIRAAJ jewelry water-resistant?
Our jewelry is designed for everyday wear. To keep it looking its best, avoid direct contact with perfumes and strong chemicals.
How do I take care of my jewelry?
Keep your jewelry dry, clean with a soft cloth after wearing, and store in a dry, cool place. Avoid exposure to moisture, perfumes, and chemicals.
What is the delivery timeframe for orders?
Standard delivery within Pakistan typically takes 3 to 5 business days. Customized or special orders may require additional processing time.
Contact + Exchange
Can I cancel or exchange my order?
Yes, You can cancel the order before dispatch. Exchanges are accepted for defective or incorrect items. Please refer to our Return & Exchange Policy for detailed information.
What payment methods are available?
We accept Cash on Delivery (COD) and Online Bank Transfers. All payment options are securely processed to ensure a safe shopping experience.
Does BIRAAJ ship internationally?
Currently, we only ship within Pakistan. We are working on expanding our services to international customers in the near future.
How can I contact BIRAAJ customer support?
You can contact us through:
Instagram Biraaj.official
Whatsapp: +92 339 0044044
Email: BIraaj.official1@gmail.com
Our team responds within 24/7 hours (Monday to Saturday).